Membership Manager

 IMAGINATION STATION

Membership Manager

Full Time

Description

This position reports to the Chief Operations Officer and manages the membership program.  This position requires an experienced professional, who is a top performer with outstanding organizational skills.  This position is responsible for growing, managing and retaining the membership base for Imagination Station through sales, promotions and member events.

 

Responsibilities:

  • Assist in developing and monitoring a budget
  • Develop membership campaigns
  • Maintain the accuracy of the membership database
  • Accurately input all memberships into the membership database, print cards and ensure that members receive new cards within a timely manner
  • Respond promptly to inquiries within 24 hours from prospective members and current members
  • Working with Marketing, own the project of creation and update of membership and marketing material i.e., letters, new member welcome packs, newsletters, e-bulletins, fact sheet, membership directories, member listings, member questionnaires and brochures
  • Coordinate special membership initiative offers and recognition programs such as sneak previews of traveling exhibits and member only events
  • Develop and implement target market strategies for membership direct mail and telemarketing programs to recruit and retain members
  • Create sales incentive programs for front desk staff
  • Identify potential sources of new members and business opportunities

Requirements:

  • Bachelor’s degree in business, marketing, communications or related field
  • Excellent communication skills
  • Minimum of three years experience in effectively developing and managing volunteers
  • Prior sales or fundraising experience preferred
  • Proficiency with the Microsoft Office suite, database management, and the ability to quickly learn the membership system
  • Flexible schedule to include occasional evenings and weekends
  • Demonstrated proficiency in the English language

 

Imagination Station’s mission is to serve our community by providing informal science education and fun in order to spark a passion for the sciences by combining interactive exhibits and educational programming.

Imagination Station, Pure Science, Pure Fun

 

All applicants must apply on-line at imaginationstationtoledo.org and submit a detail resume outlining job history and experience.

 

IMAGINATION STATION IS AN EQUAL OPPORTUNITY EMPLOYER