Assistive Tech/Medical Equipment Coordinator

(Full Time or Job Share Opportunity)

The Ability Center (ACT) is a non-profit Center for Independent Living serving seven counties in NW Ohio. With the assistance
of competent, professional staff, and the support of volunteers, ACT works for the rights and concerns of people living with
disabilities on local, state, regional, and national levels. Our mission is to advocate, educate, partner, and provide services
supporting people with disabilities to thrive within their community.

ACT is an equal opportunity employer and values a diverse workforce and inclusive culture. We encourage applications from all
qualified individuals and do not discriminate. The Ability Center is committed to providing reasonable accommodations to
individuals with disabilities. All candidates must pass an FBI/BCII background check and drug screen if position is offered.

Position Summary: The Assistive Tech/Medical Equipment (AT/ME) Coordinator is responsible for responding to requests for
durable medical equipment and assistive technology. They will verify the availability and inventory of all equipment, sanitize,
and make minor repairs to items as necessary. They are responsible for scheduling and implementing pick-up and delivery of
equipment as deemed appropriate. This position requires a high-level of customer service to consumers, donors, and partners.

Main Essential Functions:
• Respond to consumer requests for use of equipment and assistive technology.
• Clean, tag, and inventory AT/ME as donations arrive.
• Repair, replace or dispose of unused durable medical equipment not being used.
• Coordinate the distribution of medical equipment to designated partner agencies.
• Will load and unload equipment from consumers vehicles demonstrating safe lifting techniques.
• Prioritizes and coordinates AT/ME pickup and delivery from consumers and donors based on need.
• Create and implement pick-up and delivery schedule.
• May be responsible for showing consumer how to use Assistive Tech/Medical Equipment on-site.
• Will be responsible for driving company vehicles for pickup and delivery of AT/ME items.
• Providing information to consumers requesting additional services and making appropriate referrals.
• Maintain thorough understanding of service needs of persons with disabilities and programs.
• Maintain effective and positive working relationships with all ACT staff as well as other agencies/service providers to
encourage referrals, promote cooperation and ensure effectiveness of services.
• May be required to attend Ability Center trainings, events, outside community events, and seminars.
• Acquire and maintain a high level of competency with consumer database and document all information.

Qualifications: Experience working with Assistive Tech and Medical Equipment preferred. Prefer candidates have customer
service experience. Previous experience working with people with disabilities. Prefer candidates have an associate degree,
bachelor’s degree in social service industry helpful. Excellent interpersonal skills and strong interviewing and assessment skills.
Strong skills in organizing work, attention to detail and maintaining confidential records. Must enjoy spending time
communicating with consumers to develop trust needed in order to gather information and recommend additional ACT
services. Must be able to document consumer/program results. Will be using Microsoft Office software, and database systems.

Physical Demands: The employee in this position will need to remain standing for long periods of time while working in a work
zone, or off-site environment. They will need to lift up to 50 lbs. while performing job duties and may lift more with two or
more individuals assisting. This position frequently communicates with others and may do so in various ways as able. They may
converse, convey, and exchange accurate information via phone, text, written, e-mail, or face to face. The employee may
frequently move from one office space to another, meeting spaces, and occasionally from one building to another. The
employee may operate a personal and/or company owned vehicle. The employee will operate/use a phone, computer, copier,
and printer.

To apply: https://www.abilitycenter.org/news/employmentopportunities/