Canine Services Assistant

The Ability Center (ACT) is a non-profit Center for Independent Living (CIL) that helps individuals with disabilities gain and maintain independence in everyday living and encourages them to become active members of their communities. We offer a variety of programs, services, as well as promote understanding of disabilities. Located in Sylvania, Ohio, we serve seven counties in northwestern Ohio, including Lucas, Ottawa, Wood, Fulton, Henry, Defiance, and Williams.

Position Summary:
The Canine Services Assistant will provide administrative and training support to Canine Services and other staff in the Assistance Dog’s program as needed and directed by Canine Services Manager. They will be a collaborative member of the training team and assist with training at various levels. Under the direction and guidance of the Canine Services Manager, this position will work with the training team and participate in canine training where needed.

Essential Duties and Responsibilities:
• Will review database entry for all staff to ensure that correct documentation and program information is entered into the system on a consistent basis. Identify and track and report program outcomes.
• Coordinate all canine health checks /immunizations and ensure that all veterinary records are in the database system.
• Assist with veterinary care of canines in the program, transporting for vet visits, grooming, bathing, and general care.
• Administrative support duties include transcribe meeting notes for record keeping, and staff dissemination, scheduling appointments, intercept phone calls for Managers/Director as appropriate, filing, making copies, scanning, etc.
• Will compile and organize training materials as directed by Canine Services Manager.
• Will monitor supply inventory and order materials when necessary, including food, medications, training, and office supplies. Accurately reconcile billing statements to be submitted to accounting department by deadlines given.
• Teach and/or assist with specific training classes as scheduled utilizing set lesson plans.
• Assist with public access testing on dogs in training, document results in database system.
• Assist with canine testing as needed.
• Provide engagement and support to the online canine training classrooms.
• May assist with training protocols for the prison training program as needed.
• Identify and communicate behavioral/training concerns with foster dogs to the assigned staff.
• Implement behavioral plans and provide corrective actions.
• Assemble training/logbooks for each dog in training.
• Collaborate with Volunteer Coordinator on dogs entering and exiting foster homes and prison.
• Correspond with fosters via email, phone calls and the online classroom.
• May assist Breeding/Puppy Coordinator as needed.
• Maintain training logs, record dog’s progress, and enter into database system weekly.
• Ensure all appropriate vaccines and preventatives are given to dogs in your classes.
• Travel required using personal and/or company vehicle.

Qualifications: Minimum of a high school diploma or equivalent, prefer associate degree. Must have experience working in a database system, tracking information, and documenting services. Prefer formal training/education in dog training practices. Must have at least 1-3 years dog handling or training experience. Valid driver’s license is required. Desire someone with a love of dogs and the ability to interact with diverse individuals including members of the disabled community and prison population. Prefer knowledge of dog obedience skills, service dog tasks, canine development, and understand dog health and behaviors. Must have professional attitude and appearance, with the ability to communicate well with others. Must be dependable, able to work independently with minimal supervision, and in a collaborate team setting. Proficient with various modes of technology (e.g., web-based video conferencing, email, Microsoft programs). Strong skills needed in organizing work, attention to detail with above average computer skills including data entry. Must be able to multi-task, and work in a fast-paced environment where needed.

Please submit resumes with cover letter to: or fax to 419-885-5005
The Ability Center is an Equal Opportunity Employer.
We strongly encourage persons with disabilities and minorities to apply.