Care Coordinator-Community Based – Part-Time

Job Description

Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, and health care for the homeless, women’s health center, senior centers and a full service pharmacy with lab services on site.

For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.

The Care Coordinator – Community Based Outreach staff primarily work in the neighborhood settings in which marginalized and populations vulnerable to poor health outcomes reside.

General Function

  • Functions to empower, educate, develop self-esteem and an ownership of the importance of personal health and its impact on the overall quality of life. Serves as a central resource on behalf of NHA to build relationships in identified “at risk” communities in order to identify, refer and develop resources that remove consumer barriers to accessing needed health and other social services. Undertakes various community organizing efforts to teach communities to use the power of their voices to cause change within their neighborhoods.
  • Works closely with the Supervisor of Community Outreach to conduct outreach, base building, training, education and leadership development training among residents of “at risk” and vulnerable communities. Will work with city, state and federal coalitions working on issues related to our mission of improving health outcomes for those living in poverty.
  • Attends appropriate community or networking meetings to facilitate activities and gathers information necessary to increase consumer access to healthcare information and services.
  • Serves as a central resource for community questions and referrals for target population, building relationships with community resources, public health, schools, churches, and other social service organizations
  • Investigate and implement best practices regarding community empowerment, building of neighborhood self-esteem and how to work with all required entities to develop policy change.
  • Completes and maintains required client records; maintains data regarding service outcomes participates in all program evaluation activities. Implements and manages client plan based on individual needs, providing referrals to appropriate services;
  • Promotes healthy lifestyle choices by encouraging clients to manage and reduce health risk factors;
  • Provides appropriate health and developmental educational information to target population;
  • Completes required program documents using appropriate agency protocols;
  • Serves as a team member to develop multidisciplinary solutions to client problems;
  • Participates in appropriate and required training, as assigned.
  • Attends agency and program meetings when appropriate.
  • Regular attendance is a requirement of this position.
  • Performs additional duties as assigned by the program supervisor.

Skills/Qualifications

  • High school diploma or GED.
  • Community Health Worker or Associates degree in social work or related field is desirable but not necessary.
  • Must have a sense of urgency in getting things done, be able to multi-task, enjoy a fast paced environment, be results focused, be innovative, creative especially in solving problems, enjoy relationship building and engagement with others, must be extroverted, confident, enthusiastic, persuasive and politically savvy.
  • A valid Ohio driver’s license and auto insurance with an acceptable driving record and reliable transportation and willingness to travel extensively throughout Lucas County.
  • Must be sensitive to cultural, religious, and ethnic diversity.
  • Possesses a pleasant demeanor and the personal maturity and emotional intelligence to be able to manage working under demanding and challenging clinical circumstances
  • Exhibits patience, understanding and consideration.
  • Effective organizational, communication, writing and listening skills with the ability to communicate ideas in caring for patients.
  • Knowledge of basic computer functions (Microsoft Windows, Word)
  • Ability to work closely and effectively as a team player with NHA staff, community leaders and health professionals.
  • Ability to maintain patient confidentiality.
  • Shows initiative and ability to use sound judgment in the absence of specific orders.
  • Possesses a neat and professional appearance.

We are a drug free workplace, and an Equal Opportunity Employer.

Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.

Job Type: Part-time paid holidays.

We are a drug free workplace, and an Equal Opportunity Employer.

Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.

Please reply by sending your resume to resume@nhainc.org