Community Service Worker

Job Title:  Community Service Worker

Exempt/Nonexempt:  Non-Exempt, FT Hourly, $18/hour

Corps, Institution or Department:  Social Service Department

Date:    November 5, 2020

Reports To:     Associate Area Coordinator

 

GENERAL PURPOSE OF JOB.  This position includes having a role in a small but busy social services department and requires assisting clients in direct service, assessing client’s needs, and suggesting solutions and/or making referrals to appropriate community agencies that will be able to provide ongoing assistance.

 

COVID -19 UPDATE During this time of pandemic, there is a special need to plan, implement no contact social programs which provide significant help to the NW Ohio community.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES.

 

  1. Provide oversight and direction to social work staff including mentorship and orientation to new and existing staff members.
  2. Interview and counsel clients who are requesting utility, food or other emergency assistance.
  3. Manage and track all funding sources within policy limitations.
  4. Be the direct contact for all diaper bank needs.
  5. Maintain a well-stocked food pantry.
  6. Participate in the planning and implementation of seasonal assistance such as Tools for Schools and Christmas Toy shop.
  7. Be familiar with and maintain roster of community resources to refer clients to appropriate agencies for assistance.
  8. When needed, advocate on client’s behalf with other community agencies.
  9. Maintain accurate client files in compliance with policies, regulations and procedures.
  10. Submit accurate monthly reports.
  11. As directed, represent The Salvation Army at meetings/community events.
  12. Participate in events that require all hands-on deck.
  13. Complete any other related duties as specified by supervisor.

 

 

SUPERVISORY RESPONSIBILITIES: Supervise Social Service employees and interns, diaper bank manager, WEP workers, volunteers, when available.  In collaboration with the Operations Manager, give direction to front desk when it pertains to matters of social services.

 

MINIMUM EDUCATION and/or EXPERIENCE.

Associates degree and some experience in office management and working with the general public.

 

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS.  Valid Driver License required, Associates Degree, Great communication and organizational skills

Send resumes to: [email protected]