HMIS Administrator

HMIS Administrator

Reports to:  Director of Operations, Toledo Lucas County Homelessness Board

Employment Classification:  Full time, salary

Job Description

The HMIS Administrator manages the administrative, budgetary, operational, and regulatory aspects of the Toledo/Lucas County CoC HMIS. The HMIS Administrator has primary responsibility over project set-up, grant management and administration, HMIS vendor relations, HMIS user relations, capacity building, strategic planning, and policy and procedure development.

Project Management

  • Schedule and track all activities to ensure internal and external needs are met, including local and federal reporting deadlines
  • Monitor and measure deliverables and other required activities
  • Set goals for continuous improvement.

Contract Administration and Vendor Management

  • Serve as the liaison with HMIS vendor to facilitate contract renewals, amendments or changes to the terms and conditions.
  • In collaboration with the HMIS System Administrator, provide ongoing management and oversight of vendor contracts to ensure that all terms and conditions of the contract are upheld, that the vendor complies with all applicable Scopes and Statements of Work, and that deadlines and milestones are met.
  • Serve as the main contact for communicating with vendor; and administer, review and approve payments to the HMIS vendor.

Policy and Procedural Development

  • Develop, implement, and enforce HMIS Privacy and Confidentiality policies, procedures, and written standards to ensure alignment with HUD rules and regulations.
  • Develop or revise, as necessary, written consent forms, releases of information, and privacy notices and practices to ensure compliance with all applicable federal, state and local privacy statutes and regulations.

 CoC and Stakeholder Relationship Management

  • Establish quality improvement practices to ensure compliance with applicable laws and regulations
  • Engage in strategic planning to ensure HMIS continues to meet and anticipate stakeholder and HUD requirements
  • Facilitate the dissemination of knowledge to internal TLCHB staff members and HMIS end users.
  • Facilitate and participate in CoC meetings, HMIS workgroups and committees, attendance at HMIS conferences and other applicable learning opportunities.
  • Attend HUD monthly webinar trainings
  • Establish guiding principles for the administration and utilization of HMIS, obtain guidance related to HMIS administration and performance measurement from HUD and the HMIS vendor, and implement change management practices across OHS and HMIS end users.

System Configuration 

  • Business analysis with subject matter experts on HMIS needs
  • Support System Administrator with software configuration
  • Develop ad-hoc reports as needed using required queries and filters

Competencies, Knowledge, Skills and Abilities

  • Knowledge of and experience with HMIS is required
  • Knowledge of federal HMIS regulations
  • Proficient in database management software
  • Understanding of relational databases
  • Expert-level proficiency with Microsoft Word, Excel, and PowerPoint
  • Must possess a very strong eye for detail and analytical skills
  • Must be comfortable with and compassionate to individuals experiencing homelessness
  • Strong written and verbal skills, including public speaking
  • Analyze and resolve complex problems.
  • Present ideas effectively and clearly both orally and in writing.
  • Ability to establish and maintain effective working relationships with associates and departmental officials.

Qualifications

Bachelor’s Degree preferred; or an equivalent combination of education and experience deemed to be adequate

SUBMISSION INFORMATION AND DEADLINE: All prospective candidates should submit a resume and cover letter via email to [email protected]. Must be willing to provide references upon request.