Homeowner Services Coordinator

Job Title:  Homeowner Services Coordinator

Job Location: 326 Industrial Parkway, Unit 1, Bowling Green, Ohio 43402

Hours per week: 35 hrs/ week

Reports to: Executive Director                                               Revision Date: 5/27/2022 ____________________________________________________________________________________

Job Summary:  This position is the front line worker for Habitat homeownership and home repair programs. The Homeowner Services Coordinator will conduct outreach, process applications, and work with Committee volunteers to select homeowner families and provide support for the Future Homeowners during their time in the Habitat program. This position will also work with families applying for the home repair program. Requires strong organizational skills, attention to detail, critical thinking, a mindset of program development and process analysis to ensure efficient and effective program implementation.


  1. Recruitment/Selection of Future Habitat Homeowners
  • Conduct outreach in collaboration with the Selection Committee to solicit applications to the homeownership program
  • Process all applications in accordance with Equal Housing Opportunity laws.
  • Request and analyze applicant credit reports
  • Update and notify families of their selection status in timely manner
  • Train and/or accompany Homeowner Selection Committee members on home visits
  1. Homeowner Support and Education Program Implementation
  • Work with families in the Homeownership program
  • Manage and track completion of program requirements by Future Homeowners
  • Recruit, orient and train Homeowner Support Partners
  • Collaborate with community agencies
  • Perform other duties as assigned
  1. Home Repair Program
  • Track and process applications for Home Repair Program
  • Work with Repair Committee to review applications and scope of work
  • Coordinate with the Volunteer Coordinator and Project Personnel to schedule and implement repairs.
  • Follow up with selected families after work has been completed and review experience

Skills, Knowledge and Abilities:

  • Minimum Associates Degree
  • Experience working in a non-profit organization (preferred)
  • Commitment to Habitat for Humanity’s mission
  • Excellent communication skills
  • Ability to work in a team environment with volunteer committees
  • Ability to work in environment with a mix of pace
  • Well organized and detail oriented
  • Ability to analyze and exercise sound judgment

Other requirement to do this job:

  • Monthly committee meetings in the evening (2x/month)
  • Schedule meetings and presentations outside of typical working hours, eg. Evenings, some Saturdays. Work hours can be flexed.

Work Environment and Conditions:

  • Work from organization office
  • Some travel required to applicant homes, presentations or build sites (mileage reimbursed)

To Apply: Please email your cover letter and resume to info@wchabitat.org