Homeowner Program Manager
Maumee Valley Habitat for Humanity
Reports to: Program Director
Employment Status: Full-Time Salaried
Job Classification: Exempt
Salary Range: $45,000 – $49,000 annually
Maumee Valley Habitat for Humanity (MVHFH) is a nonprofit housing organization that brings people together to build homes, community, and hope in Lucas County. Our vision is of a world where everyone has a decent place to live. We work toward this vision by building and improving homes in partnership with individuals and families in need of a decent and affordable place to live. As a Christian ministry, we also strive to keep God at the Center of all that we do.
The Homeownership Program Manager will oversee all aspects of the Homeownership Program for the affiliate. This will include attracting and recruiting potential applicants, building relationships and providing appropriate support to these potential applicants through the successful completion of the application, providing guidance and education to future homeowners and partner families through the purchase of the home, and providing ongoing contact and support with existing homeowners.
Responsibilities and Duties:
• Develop recruitment processes to attract potential applicants to the Homeownership Program. This will include developing partnerships with community organizations and employers, scheduling outreach events, and recruiting and training other spokespeople for the affiliate.
• Work with the Community Engagement Manager and community organizations to ensure the recruitment of applicants to the Homeownership Program in focused neighborhoods.
• Provide necessary assistance to all applicants to complete the application. Process applications and provide ongoing communication in accordance with federal and state regulations. Attend all home visits with the Homeowner Selection Committee. If approved by the committee, provide application summary for approval to Board of Trustees.
• Communicate with declined candidates to explain denial and steps needed to be considered again. Provide internal or external resources to address barriers to approval for interested unsuccessful applicants.
• Facilitate orientation for new Future Homeowners. Monitor and help to ensure completion of sweat-equity hours and fulfillment of all requirements.
• Monitor Future Homeowners participating in the Debt Reduction Program, offering support and resources as necessary.
• Develop and coordinate yearly cycle of homeownership education classes for Future Homeowners, especially focused upon financial stability and homeownership preparedness.
• Encourage opportunities for ongoing participation of homeowners in the affiliate’s mission and programs. Work with the Volunteer Manager to engage Future Homeowners in sweat equity opportunities.
• Provide leadership to the Homeowner Selection Committee and the Homeowner Support Committee. Recruit and train new members and prepare Support Partners to provide necessary support and to act as a liaison for the Future Homeowner.
• Complete required mortgage origination training. Participate in other appropriate trainings as needed to stay current on HFHI and general best practices.
• Fully participate in affiliate’s commitment to providing a safe work, volunteering and shopping environment.
• Maintain confidential files of all documents related to denied and accepted applicants.
• Provide requested reports to Board of Trustees.
• Other duties as assigned.
Qualifications, Certifications and Skills
• Minimum of a Bachelor’s degree from an accredited college or university.
• Two (2) years of related experience in human services or social work. Experience in a non-profit organization is desirable.
• Willingness to advocate for the mission of Maumee Valley Habitat for Humanity.
• An understanding of the housing industry and challenges facing low-income families.
• Excellent interpersonal and cultural competency skills to effectively and collaboratively work with a wide spectrum of people.
• Excellent oral and written communication and presentation skills.
• Ability to train, work with and relate to volunteers.
• Strong organization skills and an independent work ethic.
• Ability to work a flexible schedule including some weekends and evenings.
• Proficient in Microsoft Office, including Word and Excel, general computer expertise such as email and social media platforms, ability to learn and execute various software databases and systems.
• A valid driver’s license and the ability to be insured under Maumee Valley Habitat for Humanity’s auto insurance
• Must pass a background check including criminal records and sex offender registry prior to offer of employment.
• Ability to establish and maintain excellent working relationships with supervisor, co-workers, and other Maumee Valley Habitat for Humanity staff.
• Willingness to attend training and conferences as appropriate.
• Must have commitment to the Habitat mission and uphold its values and ethics.
Maumee Valley Habitat for Humanity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Maumee Valley Habitat for Humanity is committed to the principle of equal employment opportunity for all applicants and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Maumee Valley Habitat for Humanity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the location where we operate. Maumee Valley Habitat for Humanity will not tolerate discrimination or harassment based on any of these characteristics. Maumee Valley Habitat for Humanity encourages applicants of all ages.