Job Title: Insurance Navigator for Fulton, Williams, Defiance, Henry & Paulding counties
Hours: Part-time; ability to work flexible schedule including evenings & weekends, remote
FLSA Status: Non-Exempt; hourly position
Pay Range: $18.00 – $20.00 per hour
- High school diploma or GED, bachelor’s degree is preferred.
- Two (2) years’ experience working with health insurance products.
- Knowledge of current public coverage programs; including Medicaid.
- Knowledge of local resources such as community health centers, health and human service agencies, and immigrant-related resources.
- Ability to communicate effectively orally, in writing, face-to-face, and over the phone while providing empathy in difficult interpersonal situations.
- Excellent presentation skills-dynamic, engaging personality.
- A valid Ohio driver’s license and auto insurance with an acceptable driving record.
- Reliable transportation and willingness to travel extensively throughout Northwest Ohio.
- Knowledge of basic computer functions (Microsoft Windows, Word, Excel)
- Must attend Navigator Training as approved and/or required by ACA, covering the required standards and must be able to pass a proficiency test to perform Navigator duties as well as federal background check and finger printing.
- Ability to work closely and effectively as a team player with CareNet staff, community leaders, and health professionals.
JOB DUTIES & RESPONSIBILITIES:
- Provides outreach and application assistance to low-income consumers throughout NW Ohio in establishing financial eligibility for public programs according to grant guidelines.
- Translates complex policy and insurance information (jargon) into plain language for clients. Communicates to clients; health insurance information including benefits, cost-sharing requirements, and managed care principals.
- Communicate to clients how advanced premium tax credits (APTC) work, as well as the financial implications of tax credit reconciliation
- Complete and maintains required records; providing accurate and timely documentation according to program guidelines.
- Provide referrals to appropriate services and agencies.
- Utilize analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.
- Perform basic clerical, computing, and office duties.
HCNO is an Equal Opportunity Employer. We encourage minorities, women, and qualified candidates with disabilities to apply.