Intake and Invoicing Specialist

Pathways Intake & Invoicing Specialist
Northwest Ohio Pathways HUB
Full-time, 40 hours per week, 8:00a – 5:00p
Nonexempt, hourly, remote position
Pay Range $17 – 23.98/hr

A. Position Qualifications
• Associate degree in Business Administration, Social Work; or related field required; Bachelor’s degree preferred.
• Proficient in the use of Microsoft Office Suite software; especially Excel and Word
• Ability to learn commonly used software programs as well as specialized software required;
• One to two years of office experience preferred
• Excellent written and verbal skills required;
• Must be able to work as a member of a team;
• Must be adaptable to changes in job responsibilities;

B. Responsibilities
• Serve as point of contact for incoming calls to the Pathways HUB Division
• Contact potential clients to provide information regarding the Pathways program and other identified community resources;
• Data entry into the Pathways HUB database and Microsoft Excel spreadsheets;
• Mail correspondence to clients with identified resource information;
• Maintain communication regarding client outcomes with the referring providers;
• Receive and sort all incoming referrals;
• Assist with providing regular reports to funders and referral sources as needed;
• Attend planning groups/meetings as required;
• Referring clients as needed to other community partners
• Attend planning groups/meetings as necessary
• Assist with developing and implementing policies and procedures referrals and enrollments.
• Create and reconcile monthly invoices
• Assist with providing regular reports to funders and referral sources as needed;
• Attend planning groups/meetings as necessary
• Other related duties as identified
• Adhere to agency regulations and rules
• Works collaboratively with local agencies to provide services to families. Perform information and referral services. Maintain complete records for agency policies and procedures.
• Serve as the point of contact for community agencies referring clients to the Northwest Ohio Pathways HUB.

If interested and qualified for this position email cover letter, and resume to Tina Hacker, HR Director at [email protected]

HCNO is an Equal Opportunity Employer. We encourage minorities, women, and qualified candidates with disabilities to apply. We offer a competitive salary commensurate with experience, along with a comprehensive benefit package.