Intake Specialist
Hospital Council of Northwest Ohio (HCNO)
Job Title Pathways Intake Specialist
Department Northwest Ohio Pathways HUB
Hours 8a – 5p M-F, full-time, hourly, starting at $18 – $20 per hour, remote position, must live within 1 hour from Toledo, OH
Position Qualifications
- Minimum of bachelor’s degree in social work; or related field required;
- Proficient in the use of Microsoft Office Suite software including Word & Excel;
- One to two years’ experience in nonprofit healthcare setting preferred;
- Ability to learn commonly used software programs as well as specialized software required;
- Excellent written and verbal skills required;
- Must be able to work as a member of a team and individually;
- Must be adaptable to changes in job responsibilities;
Responsibilities
- Assist with processing referrals and assigning them to the appropriate Community Health Worker and/or community agency for needed services;
- Analyzing/audit the data for errors;
- Assisting with invoicing Medicaid Managed Care;
- Processing of enrollments into specialized programs;
- Providing regular reports to funders and referral sources as needed;
- Attend planning groups/meetings as necessary
- Assist with developing and implementing policies and procedures for referrals and enrollments
- Providing training and implementation of the Getting to One Assessment & Referral project to participating practices and health systems
- Entering client information into database and/or Excel spreadsheets
- Respond to CHW and community questions, concerns.
- Attend planning groups/meetings as necessary
- Works collaboratively with local agencies to provide services to families. Perform information and referral services.
- Maintain complete records for agency policies and procedures.
- Serve as the point of contact for community agencies referring clients to the Northwest Ohio Pathways HUB.
- Other related duties as identified
If interested and qualified for this position email cover letter, and resume to Tina Hacker, HR Director at [email protected]
HCNO is an Equal Opportunity Employer. We encourage minorities, women, and qualified candidates with disabilities to apply. We offer a competitive salary commensurate with experience, along with a comprehensive benefit package.