Intake Specialist

Hospital Council of Northwest Ohio (HCNO)

 Job Title                 Pathways Intake Specialist

Department           Northwest Ohio Pathways HUB

Hours                     8a – 5p M-F, full-time, hourly, starting at $18 – $20 per hour, remote position, must live within 1 hour from Toledo, OH

 

 

Position Qualifications

  • Minimum of bachelor’s degree in social work; or related field required;
  • Proficient in the use of Microsoft Office Suite software including Word & Excel;
  • One to two years’ experience in nonprofit healthcare setting preferred;
  • Ability to learn commonly used software programs as well as specialized software required;
  • Excellent written and verbal skills required;
  • Must be able to work as a member of a team and individually;
  • Must be adaptable to changes in job responsibilities;

Responsibilities

  • Assist with processing referrals and assigning them to the appropriate Community Health Worker and/or community agency for needed services;
  • Analyzing/audit the data for errors;
  • Assisting with invoicing Medicaid Managed Care;
  • Processing of enrollments into specialized programs;
  • Providing regular reports to funders and referral sources as needed;
  • Attend planning groups/meetings as necessary
  • Assist with developing and implementing policies and procedures for referrals and enrollments
  • Providing training and implementation of the Getting to One Assessment & Referral project to participating practices and health systems
  • Entering client information into database and/or Excel spreadsheets
  • Respond to CHW and community questions, concerns.
  • Attend planning groups/meetings as necessary
  • Works collaboratively with local agencies to provide services to families. Perform information and referral services.
  • Maintain complete records for agency policies and procedures.
  • Serve as the point of contact for community agencies referring clients to the Northwest Ohio Pathways HUB.
  • Other related duties as identified

If interested and qualified for this position email cover letter, and resume to Tina Hacker, HR Director at [email protected]

HCNO is an Equal Opportunity Employer. We encourage minorities, women, and qualified candidates with disabilities to apply. We offer a competitive salary commensurate with experience, along with a comprehensive benefit package.