Program Coordinator

Position Summary:

Coordinates and implements Good Grief of Northwest Ohio’s in-school peer support groups, ensuring quality and consistency. Assists Program Manager as needed.


Primary Duties and Responsibilities:

  • Working with school counselors or social workers, coordinates and facilitates school-based grief support programs.
    • Coordinates school-based support group outreach plan
      • Contacts schools to share GGNWO information and resources
      • Meets with school counselors to determine the feasibility of school-based support groups in their school.
      • Assures all appropriate agreements and information forms are completed prior to first group session
      • Collects and maintains data files for each school group.
      • Provides outreach to schools in crisis, offering support as needed and appropriate.
    • Assists Program Manager:
      • With effective communication and planning with volunteers.
      • Providing information about new families, family updates, and other announcements to volunteer facilitators.
      • Giving direction, support, or coaching to volunteer facilitators as needed.
      • Ensuring all set-up and clean-up work is completed, and all meeting supplies are available and replenished as needed.
      • Ensures child safety policies, emergency procedures, and building safety policies are followed by all staff and volunteers.


  • When requested, conducts family intake, orientation, and group assignment for prospective bereavement support group participants. Provides follow-up and referral to mental health therapists, protective services, or other outside resources as needed.
  • Assists in keeping family and volunteer records correct and up to date.
  • Assists in making presentations to community groups, teachers, physicians, and others about Good Grief and children’s grief issues.
  • Attends Program Committee meetings.
  • Meets regularly with the Program Manager and Managing Director.
  • Assists with obtaining photos, family stories, and other information to help support fundraising and educational outreach efforts.
  • Other duties, as assigned.




Education:  Degree in Counseling, Social Work, or related field preferred.

Experience:  Grief or bereavement support, experience with art and/or play therapies, experience working with children and teens, experience working with volunteers.


Specific Skills: 

  • Demonstrates excellent verbal and written communication and presentation skills.
  • Innovative self-starter searching for ways to enhance programming.
  • Strong sense of compassion/empathy.
  • Enthusiastic dedication to GGNWO’s mission.
  • Good organizational and planning skills.
  • Ability to work effectively and respectfully with a wide range of individuals in a diverse community.
  • Attention to accuracy in reporting.
  • Professional demeanor as a representative of GGNWO.
  • Excellent understanding of the needs of grieving people of all ages.


Working Conditions:  Part-time (20 Hours/Week,) local travel required, evening and some weekend hours required.