Program Coordinator

Program Coordinator

Job Description

Maumee Valley Habitat for Humanity

Reports to: Program Director

Employment Status: Full-Time Salaried

Job Classification: Non-Exempt

Annual Salary Range: $38,000 – $42,000

Position Summary:

Maumee Valley Habitat for Humanity (MVHFH) is a nonprofit housing organization that brings people together to build homes, communities and hope in Lucas County. Our vision is of a world where everyone has a decent place to live. We work toward this vision by building and improving homes in partnership with individuals and families in need of a decent and affordable place to live.

The Program Coordinator is responsible for assisting the Program Manager and the Program Director with fair and efficient processing of phone calls, applications meetings, and administrative coordination throughout the project.

Responsibilities and Duties:

Manages all phone calls for Homeownership, Roofing and Home Rescue and mails out Home Rescue & Roofing applications as needed.

Process all Home Rescue and Roofing applications from initial receipt to completed application, tracking each potential applicant through the process with project management software.

Communicate with applicants for Homeownership, Roofing and Home Rescue about program details, requirements, and application status.

Conduct all in-person application meetings for the Homeownership Program (excluding Junction) to determine eligibility. Collect and process all Homeownership applications.

Manage all the intake for the City of Toledo Rooftops Program.

Manage the Roofing and Home Rescue waiting list and pull forward potential applicants for application meetings.

Manage the Homeownership waiting list and pull forward potential applicants for application meetings.

Attend and assist the Program Director with the monthly education class on the 2nd Monday of each month.

Schedule all closing for Home Rescue and contract signings for Roofing.

Maintain efficient and organized filing system for applications.

Assist with generating reports including grant reports.

Assist with additional paperwork as assigned by Program Manager and Program Director.

Be familiar with the resources in the community to refer appropriate applicants to other available resources.

Participate in staff meetings, long term planning, and reporting.

Other duties as assigned.

Qualifications, Certifications and Skills

High school graduate required – further education up to and including a BA/BS degree preferred.

Excellent interpersonal and cultural competency skills to work with a wide spectrum of people effectively and collaboratively.

Excellent oral and written communication and presentation skills.

Strong organization skills and an independent work ethic.

Ability to work a flexible schedule including some weekends and evenings.

Proficient in Microsoft Office, including Word and Excel, general computer expertise such as email and social media platforms, ability to learn and execute various software databases and systems.

Ability to pass the American Banking Association and State Mortgage Origination Training.

A valid driver’s license and the ability to be insured under Maumee Valley Habitat for Humanity’s auto insurance

Must pass background check including criminal records and sex offender registry prior to offer of employment.

Ability to establish and maintain excellent working relationships with supervisor, co-workers, and other Maumee Valley Habitat for Humanity staff.

Willingness to attend training and conferences as appropriate.

Must have commitment to the Habitat mission and uphold its values and ethics.

If interested in applying, please send a Cover Letter and Resume to Emily Buller at [email protected]