Sales Associate

Job Title:  Sales Associate
Department:  Retail Operations
Reports to:  Retail Operations Manager
FLSA Status:  Non-Exempt
Job Status:  Part-Time, average 15 hours weekly
Museum Store Hours:  Closed Monday & Tuesday, 11:00am-5:00pm Wednesday, Thursday, & Sunday, 11:00am-8:00pm on Friday & Saturday.
Compensation:  $12.25/hour
Please submit application on the Toledo Museum of Art website http://www.toledomuseum.org/jobs-internships.

Since our founding in 1901, the Toledo Museum of Art has earned a global reputation for the quality of our collection, our innovative and extensive education programs, and our architecturally significant campus.

And thanks to the benevolence of its founders, as well as the continued support of its members, TMA remains a privately endowed, non-profit institution and opens its collection to the public, free of charge.

SUMMARY

Facilitates sales in the Museum Store and Collector’s Corner and provides excellent customer service to visitors. Ensures that the store is organized and aesthetically pleasing.

KEY ACCOUNTABILITIES

  • Provides excellent customer service by being knowledgeable in all areas of store merchandise and policies.
  • Develops and maintains knowledge of the artists represented in the store and with their work.
  • Provides customers with information regarding programs, activities, and products available throughout the Museum.
  • Facilitates sales by being knowledgeable in operation of all cash register functions.
  • Prepares daily deposits by assembling register pulls and sales reports for deposit.
  • Stocks inventory by identifying sales of merchandise and bringing stock from storage out onto floor for display.
  • Handles expensive and fragile works of art with care and caution.
  • Reports issues, customer complaints, and concerns to management as needed.
  • Performs other duties as needed.
EDUCATION AND EXPERIENCE
  • High school diploma or GED equivalent required
  • 1 year of related retail or sales experience required
SPECIALIZED KNOWLEDGE, COMPETENCIES, AND ABILITIES
  • Maintains knowledge of art sufficient to recommend exhibition-related merchandise.
  • Reads and comprehends simple instructions, short correspondence, and memos. Ability to write simple correspondence.
  • Presents information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Maintains knowledge of TAM database software and ability to sufficiently perform sales, inventory, and order processing function on point-of-service system.
  • Ability to work a varied schedule, which includes some evenings and weekends.
WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk and hear, stand and walk, to use hands to ring sales and pack items, and to place/remove items from shelving at various levels. The employee is occasionally required to sit, and to climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The noise level when performing the duties of this position is generally moderate. Environment is that typical of an indoor retail operation.
BENEFITS
  • 403b Retirement Savings Plan
  • Paid Parental Leave
  • Employee Assistance Plan
  • Museum Family Membership
  • Employee Discounts in the Museum Store, Café, Studio Art Classes, & More!
The Toledo Museum of Art provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Museum is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at jobs@toledomuseum.org or (567)-666-0387.