Community Employment Specialist

JOB TITLE: Community Employment Specialist



Goodwill Industries of Northwest Ohio, Inc. is a nonprofit, 501c3 corporation whose mission is to assist individuals with barriers to employment become self-sufficient through employment training and opportunities. Since 1933 we have assisted thousands of individuals throughout Northwest Ohio to become economically independent.



  • Responsible for the development of a variety of employment/work sites in the community, for the areas of job shadowing, community work experience/adjustment, community based assessments and placement emphasis. Site development will include both pre-scheduled and cold call techniques.
  • Work cooperatively with consumers, referral sources and employers to assist the consumer in attaining their vocational goal as identified in the consumer’s Individualized Employment Plan.
  • Complete all required documentation and reports to satisfy the requirements of the referral source, the agency and CARF.
  • Complete all data collection, outcomes documentation and any other tracking forms.
  • Maintain high standards of accuracy, quality and writing style when relating organizational information.
  • Maintain and establish professional relationships with referral sources and other agency personnel.
  • Establish and maintain rapport with Goodwill staff.
  • Ensure consumer files in department are being maintained with proper documentation.
  • Assist in intake and assessment of client needs to create and execute service plan.
  • Complete daily-required documentation and reports on client participation and accountability for grant reporting purposes including but not limited to accurate scheduling, entry and reporting of hours.
  • Assist Program Development Manager in ensuring the Participant Satisfaction Survey, Referral Satisfaction Surveys, face to face contact logs, and all other data tracking reports are completed;
  • Assist Program Development Manager in research and evaluation, communicate community needs, trends and new program development.
  • Assist Program Development Manager in research and evaluation, communicate community needs, trends and new program development.


  • Bachelor’s Degree and/or equivalent training and/or experience in social services, sales/marketing or closely related field.
  • Minimum of two years experience in a combination of job placement /development, human resources, marketing/ sales or related field preferred.
  • Knowledge of various disabilities and their vocational implications.
  • Knowledge of job analysis, job accommodations and the use of assistive technology.
  • Must be well-organized, independent and self-motivated.
  • Must provide own transportation.
  • Must have a valid driver’s license and proof of insurance.
  • Must possess good written and oral communication skills.
  • Competent computer skills including Microsoft Office Suite.
  • Knowledge of job seeking and soft skills necessary for consumers to obtain and maintain employment.
  • Evaluation and verification of documentation

Supervision Title:  Program Manager and Workforce Development Director

Supervision Exercised:  None, except at designated by supervisor