Documentation Specialist – Home Accessibility

The Ability Center (ACT) is a non-profit Center for Independent Living. Together, we will work to make our community the most disability friendly in the nation by increasing independence for people with disabilities, discovering true passions, and changing the community’s perception of disability.

The Documentation Specialist for Home Accessibility is responsible for the oversight, and compliance of home accessibility projects during all phases from consumer applications to grant billing. They will work closely with the Construction Supervisor and will schedule projects based on grant requirements, deadlines and consumer need.

Essential Responsibilities:

• Main liaison with consumers applying for minor home modifications. Review documentation and determine eligibility based on the multiple funding sources available.
• Communicate with consumers on next steps in the application and home modification process.
• Maintain compliance with grant requirements, ensures adherence to  documentation, and prepares for audits and reviews.
• Ensure funding is spent within the allotted time frame and grant reports are reported by deadlines.
• Acts as the main liaison with internal and external contractors.
• Main liaison with waiver case managers seeking minor home modification bids.
• Works closely with finance department and is responsible for grant billing to multiple funders.
• Enters data into shared production and forecasting excel worksheets, maintains confidential project and consumer files.
• Document all consumer contact information in database system according to required guidelines.
• Works with Construction Supervisor to determine if there are volunteer opportunities available and assist in the planning process.

Bachelor’s degree in social work, or social service-related field preferred. 3-5 years of administrative, compliance, and grant monitoring experience is helpful. Previous experience in a service orientated role is helpful. Must have experience working with Microsoft Office, specifically in Excel. Database experience is preferred. Must have excellent organizational skills, pay close attention to detail, and maintain confidential records. Must possess excellent verbal and written communication skills. Must portray a positive attitude toward the needs, abilities, and rights of persons with disabilities. Some construction knowledge is helpful.

Essential Physical Demands:

The essential physical demands described here must be met by an employee to successfully perform the essential functions of this job. The employee in this position will need to remain stationary for periods of time while working in a workstation, office, or at a desk. The employee will operate/use a phone, computer, copier, and printer. The employee in this position frequently communicates with others and may do so in various ways as able. They may converse, convey, and exchange accurate information via phone, text, written, e-mail, or face to face.

At the Ability Center, diversity, equity, and inclusion are at the core of who we are. We are committed to fostering, cultivating, and preserving a culture of belonging by changing perceptions, and discovering true passions. Our employees are our most valuable asset. Your life experiences, self-expression, and unique capabilities represents our team, and the diverse communities we serve.